Return Policy

If you are not completely satisfied with a Chilo's Chile order, please return it for an exchange or merchandise credit. Returns with the original purchase receipt will be exchanged or credited for the original amount.

To inquire about a return please send an email to that includes the following:

  • Your name
  • Address
  • Phone number
  • Order number
  • Item name/description
  • Reason for return
  • Action to be taken (replacement or merchandise credit)

If you have any questions about our return policy, please call us at 575-640-3351.